Private Aircraft: There are many fine completion centers available however the one ingredient that will bring their performance up several notches is having an onsite project manager who works for the aircraft owner. When I refer to completion process I'm including "green" as well as refurbishment projects.
While the industry trend had been moving in favor of onsite representation about 70% of owners have their in house staff or consultants on site during the completion process.
Granted there is a warranty on the work.
Who should be onsite to represent the owner during the process?
A highly skilled professional completion consultant who has had experience supervising many completions for owners, completion centers or the aircraft manufacturers is the person you want to be there for you. Most A and P mechanics have never been through the process and would need extensive training to be qualified for the job.
Where do I get a professional completion consultant?
Google "aircraft completion oversight" or consultants and several options will appear. Look for a firm with completion professionals on staff t that have either backgrounds from manufactures project managers, completion center senior management and owner's completion consultants. They should have over twenty years of experience in aviation and have supervised many completion projects.
Why not just let the manufactures or completion center project manager handle the job?
A tale of two completion project managers:
If you considered all excellent completion centers equal horses in the Kentucky Derby then the only difference would be the jockey. Having a professional completion consultant is like hiring the best jockey he can guide and whip the horse as necessary to win the race. In this case give you an aircraft that is safe reliable and will retain its value for years.
Capt. Ivan Klugman
President of Integral Aviation Solutions