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AZ Central

Background checks prone to mistakes

November 20, 2012

Darlene T. Martinez was grateful to be offered a housekeeping job at a local hospital soon after the Progressive Group of Insurance Companies closed part of the call center where she had worked. This was in early 2011, in a much weaker economy. Although the position would mean a cut in pay, it was steady work. Besides, the benefits were great, she said.

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