Juliet Kinsman: Sometimes quality isn't written in the stars

Stars. Diamonds. Rosettes. Are these classifications much cop? I first came to question their relevance when a pal booked us a luxury girls' weekend and we ended up at a charmless chain hotel off an industrial estate. Yes, it was "five-star", but only thanks to a phalanx of fax machines, a soulless chlorine-fumed pool, a strip-lit restaurant, and a lot of meeting rooms packed with cheaply suited salesmen. Sexy.

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