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Goodbye ugly sweater: Stores' holiday return policies

December 20, 2012

You smiled sweetly and thanked Aunt Mary for the ugly Christmas sweater that was four sizes too big, but now that the holidays are over, you wonder how fast you can exchange that sweater for something you can actually use. When it comes to unwanted gifts, figuring out the return policies of the numerous retailers can seem like a post-holiday maze of horrors.

Individual stores set different return policies that must be navigated. Most require either a gift receipt or the original receipt for a cash refund. A few will exchange items for in-store credit without a receipt. Online retailers typically want the item shipped back in the original box the item was mailed in and copies of invoices. Trying to figure out what you need to return, within what time frame and the items you need to have on hand can be confusing, but the table below breaks down the basic requirements of some of the more popular retailers. There are many finer details to return policies, so we've also posted a link to each store's specific policies for additional information.

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