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What Does It Really Mean When Your Friend Says He Knows The GM?

May 16, 2013

Since we're all on social media these days, whether it be Twitter, Facebook, LinkedIn, Instagram or FourSquare, we frequently see folks posting their recommendations for seemingly everything from restaurants to bars to skin care products, music, shops and of course, hotels.

Most of the hotel recs are pretty straight-forward--"I loved this hotel!" "Great spot on the beach!" "The kids love it!" and the like--but since we follow so many peeps that are frequent travelers as well as those in the hotel industry, we often see this kind of mention in a hotel recommendation, Be sure to mention my name to the GM and he will hook you up. Um, wha-what?

While we've personally never phoned a GM

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