June 7, 2013
Perfectly rationally, most people turn up at airports way too early. That is terrific for the shops and cafés, but irksome for the passenger. We do it, of course, because the penalty for arriving late is so harsh. Suppose you have a typical ticket on the average airline. If a traffic snarl-up or a late train means you reach check-in or the gate one minute after the airline's deadlines, you lose your entire fare ? or even more, if you opt for a later departure and spend a multiple of what you originally paid. That is 100 per cent or more: a disproportionate penalty.
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