The Basics:

Electricity

Electrical current is 220 volts, 50Hz. Round three-pin plugs are standard.

Language

English is the official language, but many people also speak Afrikaans and German. There are also several indigenous languages spoken, mainly in the rural areas.

Tipping

Tips of 10% are expected where a service charge has not been included in the bill. Tour guides, game rangers and trackers rely on tips for their income and should be tipped accordingly.

Safety Information

The majority of visits to Namibia are safe and trouble-free, but beware of increasing street crime and pick-pockets in Windhoek and other town centres. Theft from vehicles, especially from service stations, is common and valuables should be kept out of sight and the car locked. Avoid using taxis if possible and never take one alone. Care should be taken when travelling in the Caprivi Strip; travel in daylight hours only (livestock wandering onto roads at night cause many accidents), and stay on the main tarred highway as there is a risk of landmines remaining from the Angolan civil war. Namibia is considered at very low risk of terrorism, and there have been no major incidents reported of violence against foreigners. Travellers should carry identification such as photocopies of their passport at all times.

Local Customs

It is best to check before taking pictures of State House or properties where the President is residing, as well as any buildings guarded by the army or police.

Business

Business in Namibia is conducted somewhat formally, although drinking and socialising are an important part of building good working relationships. Standard business etiquette applies; dress tends to be formal with more lightweight materials worn in the hotter seasons, punctuality is important, shake hands on greeting and leaving and in general be polite and professional. English is the language of business, though German and Afrikaans are widely spoken. Business hours are usually 9am to 5pm Monday to Friday.

Communications

The international access code for Namibia is +264. The outgoing code is 00 followed by the relevant country code (e.g. 0027 for South Africa). City/area codes are in use, e.g. (0)61 for Windhoek. Most towns are covered by a GSM 900/1800 mobile network. Internet access is available from some hotels and Internet cafes are available in Windhoek and Walvis Bay.

Duty Free

Travellers to Namibia over 16 years do not have to pay duty on 400 cigarettes, 50 cigars and 250g of tobacco; 2 litres wine and 1 litre spirits or liquor; 50ml perfume and 250ml of eau de toilette; and gifts to the value of N$50,000.