STARLUX Airlines, Taiwan-based luxury carrier, has been recognized as one of only three carriers worldwide to receive the prestigious 7-Star PLUS safety rating from AirlineRatings, the industry’s leading authority on airline safety and service. This distinction highlights STARLUX’s unwavering commitment to operational integrity, cabin safety, and premium passenger experience.
AirlineRatings uses a rigorous methodology to evaluate airlines’ safety performance, reviewing incident history, independent audits, regulatory oversight, and in-flight practices as part of its seven-star system. STARLUX earned the 7-Star PLUS rating following a series of comprehensive audits and onboard assessments across multiple domestic and international flights, demonstrating safety standards that exceed global benchmarks.
CEO of AirlineRatings, Sharon Petersen, said, “As a new airline on the global stage, STARLUX was an operator we were keen to understand better. What we discovered, however, far exceeded our expectations. Our time with the airline — including the onboard safety audit — revealed not only safety standards that surpass industry norms, but also a truly premium product capable of competing with the world’s largest full-service carriers.”
STARLUX CEO Glenn Chai added, “Safety is at the heart of everything we do. Earning the AirlineRatings 7-Star PLUS rating is a powerful testament to our team’s dedication and deeply embedded safety culture. We will continue to enhance every aspect of the passenger experience, ensuring that safety, service, and comfort remain inseparable on every flight.”
The AirlineRatings assessment covered every element of STARLUX’s cabin operations, including crew operating procedures, turnaround and ground safety checks, pre-flight cabin preparations, passenger safety briefings, crew coordination, and responses to turbulence and unexpected scenarios. Evaluators highlighted STARLUX’s cabin crew for not only delivering instructions but also explaining the reasoning behind each safety measure, deepening passenger compliance and awareness.
Since its founding in 2018, STARLUX Airlines has quickly established itself as a leader in both safety and service excellence, operating one of the industry’s newest fleets and growing long-haul network connecting Asia and North America. Following its SKYTRAX Five-Star Airline certification and APEX Five-Star Global Airline recognition in 2025, the 7-Star PLUS rating further cements STARLUX’s standing as one of the world’s most safety-focused and service-driven premium airlines.
About STARLUX Airlines
Founded on the philosophy that luxury should be available to everyone, not just the elite, Taiwan-based STARLUX is a boutique international airline serving a total of 30 destinations from Taiwan to the US, Japan, Hong Kong, Macau, Vietnam, Thailand, Philippines, Malaysia, and Singapore. STARLUX passengers traveling between Asia and North America are able to enjoy an easy transfer in Taipei with its four US routes: Taipei-Los Angeles, Taipei-San Francisco, Taipei-Seattle and Taipei-Ontario. On January 15, 2026, STARLUX will launch its fifth U.S. destination—Phoenix—further strengthening its transpacific network. STARLUX prioritizes safety and offers unparalleled service with the goal of making flying a truly luxurious and unforgettable experience. For more information, visit https://www.starlux-airlines.com, or on our social channels Facebook and Instagram.
