If there was a lesser rating than 1*, this place deserves it. It was the second trrip for one couple and a third for another.  None of us will go back again. And probably even with this review, management/ownership will not care. 

From previous trips and present, the owner has favorites that he caters to and only cares about. The two servers/bartenders were working, although slowly, to wait tables and tend bar and the manager/owner stood around on his phone emailing or texting, oblivious to any other needs except those he deemed worthy. We had four people with two bottles of wine and he never acknowledged us at all.

Even with an un-crowded night, we waited at least 20 minutes for our drink orders to be taken. A party of 12 came in after us and was being served before our drink orders were even taken. 

From top to bottom, this place needs some education in customer service.