Hyatt Cares During the COVID-19 Pandemic

Photo by HYATT

Hyatt is a caring hospitality business. The COVID-19 pandemic is impacting all hospitality industries around the world and has forced a number of Hyatt hotels to temporarily suspend operations. These properties have temporarily furloughed staff or significantly reduced work schedules for many members of the Hyatt family.

Hyatt is staying grounded to care for guests, their communities, and each other by creating the Hyatt Care Fund. Hyatt properties across the country are putting the well-being of Hyatt colleagues first by providing packages of warm meals, toiletries, smoothie kits and groceries for colleagues that are being furloughed. 

Launched with initial contributions from the Hyatt Hotels Foundation, the Senior Leadership Team, Chairman of the Board and Board of Directors have reduced their salary. Other donations include from Pritzker family foundations and donations from some Hyatt hotel owners.

Photo courtesy of Suncadia Resort

Suncadia Resort in Washington state made a heart of golf carts and captured the image on Instagram to thank first responders and resort employees. 

Other Hyatt properties globally have partnered with local organizations to feed communities. Grand Hyatt Kuala Lumpar’s hotel team has been preparing freshly cooked meals for Royal Malaysia police and medical workers, including creating a daily food station at the doctors’ lounge at Prince Court Medical Centre.  

Photo by Jill Weinlein

Several Hyatt properties around the globe have arranged their lights to stay on and window shades up to send love to guests, colleagues, the hospitality community and healthcare providers. The Hyatt Regency Waikiki Beach Resort and Spa strategically lit up 54 rooms across its 30 floors to spell out 'Aloha.”   At Hyatt Regency Gurgaon strategically illuminated windows spelled out and spread the positive message “HOPE.' 

According to a spokesperson at the Hyatt Regency Bali, the staff showed their appreciation to medical workers by delivering jars of cookies and thank you notes to the hardworking doctors and nurses of Sanglah Hospital.

The team at Hyatt Hyderabad Gachibowli planned and put on a surprise social-distance, first birthday celebration for a family staying at the hotel, because they couldn’t celebrate in the way they had hoped. 

Want to help? According to Hyatt's website, contributions to the Hyatt Care Fund will support colleagues who are facing financial hardship due to COVID-19. This effort will focus on supporting colleagues with the most pressing financial needs— from rent and utility payments to groceries and medical assistance.


No matter who you have in mind when you decide to give, know that your contribution will make a world of difference during these uncertain times. 

Jill Weinlein

Los Angeles based Jill Weinlein covers travel, food and lifestyle destinations for multiple newspapers, magazines and websites. Her areas of expertise include, luxury travel, culinary reviews, cruising and family travel destinations. Born in Los Angeles, Jill studied Communications and Theatre Arts at UCLA. She has a a Dine and Travel blog - and she writes a weekly restaur...(Read More)

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