According to Industry Week, a report shows that 22% of manufacturing companies lost business due to language barriers. Could your business be losing valuable customers from a lack of language integration? If your business is global but your communication is not, then you may need to integrate on-demand translation into your organization.

On-demand translation opens communication between two or more parties in real time to prevent misunderstanding and promote accessibility. Communicating information between employees and customers from various locations is crucial for the success of your business.

In this article, we’ll explain how on-demand translation services can positively impact your business and eliminate miscommunication.
 

Assessing Business Needs for Translation Services

Making an informed decision about which on-demand translation services you should use can seem difficult if you are unfamiliar with this industry. How do you know which is the best service? You must first determine your business needs by understanding which materials require translation. For example, marketing materials, website information, or business documents.

You must also determine which languages your business requires. Speak with your team and assess your customer needs before approaching a professional language service such as The Language Doctors.

Identifying Language and Market Requirements

In this digital age, we are fortunate to have website analytics that provides insight into customer buying patterns and behaviors. By looking at the data, you can decide which languages should be included in your on-demand translation services and which clients may need this service.

Evaluating Current Operational Gaps and Communication Barriers

It is important to understand where your business is falling short in terms of foreign language communication. Perhaps some suppliers cannot communicate with you and so your business loses the opportunity to make better deals on pricing.

Setting Goals for Translation Integration

Discussing your business needs and customer language requirements with your team will identify achievable goals in terms of translation integration. An on-demand translation service will then assess your business content and provide some recommendations for localization.
 

Selecting the Right On-Demand Translation Service

Professional translation agencies such as The Language Doctors provide a high standard of service that is verified by testimonials. Check the recommendations and qualifications of each service before you make a decision. You must choose a service provider that aligns with your business needs and language requirements.

Many providers offer a platform or online app that you can download to use their services. This is a cost-effective and efficient way to integrate translation services into your business without the large price tag. 
 

Criteria for Choosing a Translation Provider

The two most important factors to consider when choosing a translation provider are your business operations and customer base. These two elements are the lifeblood of your business and should be at the center of your decision. Some helpful things to consider when choosing a provider include the following:

• Language expertise and specialization
• Relevant experience
• Recommendations
• Quality assurance

You can find most of the above information by checking the intended company’s website or online ratings.

Implementation Strategies

Many translation service providers offer a cloud-based system for on-demand translation or similar. This beneficial technology allows businesses to gain instant access to translators from around the world. Some digital platforms also offer rare languages and sign language as part of their service.

Technical Integration into Business Systems

Efficient applications and technology allow businesses to seamlessly integrate translation services into their operations. There is no need to hire a full-time in-house translator with a salary. Instead, technical integration of translation services removes time-consuming orientation meetings and replaces them with user-friendly applications.

Training and Support for Employees

Many translation service providers will offer ongoing support and training for your employees to assist with efficient integration into your business. Apps such as those designed by The Language Doctors are created to make your employees’ jobs easier with a simplistic dashboard and appointment system.

Monitoring and Feedback Loops for Continuous Improvement

The biggest advantage of using digital technology for on-demand translation services is the ongoing support and analysis to improve your experience. An application can assess your usage and suggest ways that your service could be improved.

Challenges and Best Practices

You should notify your service provider if you require rare or uncommon language translation so that they can assist you. It is important to check if your provider has specializations or additional qualifications in relevant industries to your business. Translation services should always be checked by exterior governing bodies and agencies to ensure the validity and legality of the materials.

Many translation service providers are supported by relevant authorities in the medical, legal, and transport industries.

In Summary

On-demand translation services can save time and money within your business by reducing misunderstandings. Your communication methods must adapt as your business continues to grow and develop. By providing real-time translation, you can ensure outstanding customer service with the correct language requirements.