Delta and Union Square Hospitality Group have a long-standing relationship, having worked together in the past at Citi Field to design the Delta Sky 360 Club. This most recent collaboration could forge the way to developing additional flight menus from other USHG restaurants.†The airline is also working with Hospitality Quotient (HQ), the learning and consulting business of USHG, which will assist them in delivering even better service to their passengers.
"Like USHG, Delta believes that happy employees lead to happy 'guests'," says Susan Salgado, managing director of HQ. "Delta is an airline we have always admired for their deep roots in hospitality and their commitment to all stakeholders, with a strong emphasis on employees. This is an ideal partnership for HQ."