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ADDRESS

35-02 Northern Blvd.
Long Island City, NY 11101

PHONE

516.669.0234

800.786.0234

WEBSITE


Star City Limousine

Star City Limousine is the premier New York limousine service company. They provide distinctive, high quality, professional limousine service throughout the New York City area, Long Island, New Jersey, Westchester and Connecticut.

Limousine transportation to airports, weddings, proms, concerts and other events in professional and friendly atmosphere is their main goal. Star City goes the extra mile to ensure customers are completely satisfied. They're committed to customer service and are always looking for new ways to make their customers comfortable.

REVIEWS & COMMENTS

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5 Comments on this Article

Daniel commented on October 7, 2012

These guys really suck! Here's a list of my complaints: - The driver barely spoke English, told me that he would take the directions I gave him and then did the complete opposite nearly making us late (which would have cost us the $500 deposit we left with the church). Oh, did I mention that we added an extra half hour onto our church reservation just in case and it still came down to within 5 minutes because of this incompetent driver. I mean, anyone who has driven in New York City knows that the Van Wyck Expressway is not a feasible road in the middle of the day. I had to hold my relatives and friends back from ripping his head off. - The AC did not work in the Limo - I read the reviews and did see that at least 2 people complained about this, but I was thinking "oh, maybe they fixed it" - nope! We had to sweat it out! Also, we asked him to change the AC upfront, but he wouldn't respond (same deal he pulled with the directions). When writing to the company afterwards they claimed that this limo had 2 AC systems and this should not have been a problem. - The groomsmen arrived at the church with 15 minutes to spare until we were considered "late" and lost our deposit... I hurried everyone out of the vehicle and carefully and slowly explained to him that he needed to go pick up the bride and gave him the directions/address (3 blocks from the church). I ran inside to meet the priest and discuss arrangements (needless to say I had to say hello to everyone) only to have my mother tell me 10 minutes later that he was still out there. So, I had to run out again to remind him, to which his response was "no body told me".... we started within 1 minute of being on time. - All this lateness cost us our cocktail hour - I wrote to the limo company (who charged us an extra hour) to tell them about our complaints, and they were insistent that I was the one to blame. Not only were they insistent, they were insulting and unprofessional

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Lauren commented on May 16, 2011

Star City Limo was awesome! This was probably the hardest vendor to choose, b/c so many companies seem shady, but Star City was fantastic! They were well priced, and easy to work with regarding the planning. Jesse, our driver, was fantastic and helped orchestrate my entrance from the limo to the church (he was such a good sport!). He was so cheerful and nice, too. We were so pleased with them!

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Marianna Havel commented on February 25, 2011

Our entire experience was elegant, fun, relaxed, unique and so memorable. The Hummer Jet limousine was so beautiful and Rolls Royce too, Our photographer Nancy was very sweet and EXCELLENT at taking pictures, and she worked so hard with the limousine drivers (Paul and Jesse) to get a perfect shots and everyone was so cooperative and did a great job on our Wedding . the limo was clean and the drivers courteous , we also made all of our plans through their website and had no problems at all. Never felt pressured into anything and was very thrilled with our experience. We have nothing negative to say about the service , everything was perfect , I am not sure there are enough adjectives to express how positive this experience was but I will say that marrying the man of my dreams could not have happened at a better place and with better limousine service and I am so glad that we chose this company. There is no need for you to look any further, this is the people you need to plan your

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Critical View commented on February 7, 2011

Driver was nice and they offered a good rate. But they nickel and dimes us on an overtime charge. We had a 10 hour reservation - paid them over $1,500 and we ran a few minutes late and they charged us for a whole complete hour. And I know for a fact that we did not make him later for another job - b/c he told me so. The driver could have easily just said - I am going to let you out now - or you are going to get dinged if you don't - and or the manager could have just waived the extra charge - but they didn't. With so many options in the New York city area why bother to do business with a company that is so short sighted when dealing with its customers.

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Veronica Weldler commented on November 1, 2010

Hands down a great experience and service. The driver was so nice and personable. And even better than that they had the luxury vehicles that we were looking for - the stretch Escalade and the antique Rolls Royce Phantom. We were traveling in style on our big day! Thank you, Star City Limousines, we will recommend you to all our friends!

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